Backend Getting Started: Sign-in, Organizations, Navigation

End-to-end steps from sign-in to entering an organization workspace

1. Sign In

Go to /auth/sign-in and sign in with your account credentials.

After a successful login, you will land on /dashboard (personal home), where organization cards are listed.

Dashboard home with organization cards

2. Enter an Organization Workspace

In Your Organizations, click the target organization card (Open is shown at the bottom-right of each card).

The system sets it as your active organization and redirects to /dashboard/organization.

Organization workspace home

3. Navigation Structure

  • Home: Personal dashboard, mainly used for organization selection
  • Organization: Organization-scoped features (Leads, Chatbot, Indexer, Notifications, Settings)
  • Admin: Platform admin area (Users, Organizations, Notifications, App Config)

4. Common Issues

Clicking an organization card still stays on /dashboard

Usually this means the active organization was not set in session correctly. Refresh and click again. If it still fails, check:

  • Whether your account is a member of that organization
  • Whether browser cookies are blocked for this site

Why some pages redirect to sign-in

Your session is expired or missing. Sign in again, then revisit the route.

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