Billing and Credits: Subscription, Credits, Auto Top-up

Core billing actions available in organization settings

Entry Points

Route: /dashboard/organization/settings

  • tab=subscription: subscription status, plan tier, billing cycle
  • tab=credits: credit balance, purchase history, auto top-up

Subscription

What you can do:

  • View current subscription plan and status
  • Start upgrade or downgrade flows
  • Review billing cycle details

Subscription settings page

Credits

What you can do:

  • View credit balance and usage history
  • Purchase credits manually
  • Configure auto top-up

Credits settings page

Suggested starting values (adjust for your budget):

  • Threshold: 5% (trigger when balance falls below this level)
  • Cooldown: 30 minutes
  • Max top-ups/day: 3

This helps prevent AI feature interruptions when credits are consumed quickly.

Troubleshooting

  • Balance unchanged after purchase: first verify Stripe webhook delivery
  • Auto top-up not triggered: verify it is enabled, threshold is reasonable, and daily cap is not reached

Organization Workspace: Leads, AI Chat, Indexer, Notifications

Entry points and standard operations for core organization features

Admin Console: Users, Organizations, Notifications, App Config

Daily operation entry points and recommended admin actions

On this page

Entry Points
Subscription
Credits
Recommended Auto Top-up Settings
Troubleshooting